Build-A-Bike Scrapbook 2017

2017 Build-A-Bike ® Team Building Photo Scrapbook

2017 was another growth year for the Build-A-Bike ® team building program. This video is the 2017 Build-A-Bike ® Team Building Photo Scrapbook. It is a summary of the hundreds of Build-A-Bike ® events that we led in 2017. We tried to include the logos of all of our 2017 clients. For time sake, though, we only included photos from a small percentage of the events that we led. However, we have photos from all of the events. So if you see your company’s logo in the video and want us to send you a photo or two from your event, you can request them via Twitter @leaderinstitute.

Total Participants Represented in the Bike Team Building Photo Scrapbook

We had over 11,100 people participate in Build-A-Bike ® programs in 2017! We donated a total of 1852 bicycles to charity this year as well. The total of donations from Build-A-Bike ® programs this year was $277,650. We have the best clients in the world. The companies who hire us to deliver these programs know the value of a great charity team building event. They also know that when you give back to your community, you benefit as well. 1852 young children left a Build-A-Bike ® event this year with a fantastic smile on their face and a brand new bicycle.

Total Participants and Bikes Since 2005

With the donations from 2017, that brings the total number of bikes donated to… (drum-roll…)


In the last 12 years, this event has become the most recognized charity team building activity in the world. We have helped 23,494 kids get healthier and have something of their very own. The number of participants who have attended these events since 2005 is over 142,000! In addition, the total value of these donated items in over $3,524,000 dollars!

If you’d like to add some fun to your next meeting and help kids in your community, call us at (800) 872-7830.

Build-A-Bike Clients in 2016

2016 Build-A-Bike ® Scrapbook Shows Build-A-Bike ® Clients in 2016

In 2016, over 10,000 people participated in The Build-A-Bike ® team building program. In addition, we donated over 1500 bicycles to children’s charities as well. Those donations totaled over a quarter of a million dollars. As a result, 2016 was a fantastic year. We also made a short video simulating a scrapbook with a summary of just a few of these events. The video is on the Build-A-Bike ® YouTube page located at

Video Montage of Build-A-Bike ® Clients in 2016

In the video above, we listed logos of almost all of the companies who conducted a Build-A-Bike ® event. (Some clients require NDA’s.) All of the companies listed are in alphabetical order. So, you can scroll the time bar left or right to look to see if we did an event for your company.

As of the end of 2016, The Leader’s Institute ® has conducted Build-A-Bike ® events for over 131,000 people since 2005. In that time, we have donated over 21,000 bicycles worth over $3.25 Million to charity!

For details about a Build-A-Bike ® for you group, call us at (800) 872-7830.

The Great Recession has Positive Impact on Team Building Industry

The Great Recession that started in late 2008 and extended to 2010 had an, somewhat positive, effect on the team building industry. Many big companies were hit with negative morale among employees. As a result, a number of these big companies began to add philanthropic team building to meetings and conventions. In fact, although the number of Build-A-Bike ® activities that we delivered dropped slightly in 2009, we began working with a number of huge new clients that year. So, while other industries shrank, the team building industry grew.

Healthcare Clients Lead the Way in Philanthropic Team Building

In 2009 and 2010, we continued to do a number of events for Johnson & Johnson, Pfizer, DaVita and others. In addition, though, we began working with other huge healthcare companies like Merck, Novartis, Tekada, Quest Diagnostic, and United Health.

A Few Unique Events Require a Custom Solution

Blind Merchant Association
Blind Merchant Association

Also in the Great Recession, a number of professional companies started offering charity team building activities during their on-boarding process. Both CBIZ and Deloitte began having us deliver Build-A-Bike ® activities for their newest employees. We also began working with Erst & Young in 2009. One of the most interesting Build-A-Bike ® events of this time period was for the Blind Merchants Association. The participants were adamant that they wanted us to deliver the event just as we do with other audiences. It was very inspiring.

High Tech, Finance, and Food and Beverage

2010 GameStop Build-A-Bike
2010 GameStop – Dallas
We also conducted a number of events for high tech companies in 2009 and 2010. We led the our first Build-A-Bike ® for Apple in 2010. However, we taught another two events for Apple before the end of 2010. We also had a really fun event for GameStop in Dallas. We led a number of events for Dolby as well. Silcon Valley has always been a great location for charity team building events, and we led dozens of events there. One memorable one was for Facebook. At that point, Facebook was only a couple of years old.

We continued to do a number of events for Wells Fargo, but we also conducted three events for Bank of America in 2010. In addition, we started a long term relationship with “Bill Me Later” which later became PayPal. We have taught dozens of events for PayPal since.

The food and beverage industry was one that we seemed to specialize in back in 2009 and 2010. We led events for beverage companies like Dr. Pepper, Pepsico, and Starbucks.  We also began working with Pepperidge Farm, Nestle, and Krispie Kreme.

All in All, The Great Recession Help the Team Building Industry

In 2009 and 2010, we led over 250 different Build-A-Bike ® events. In that time, we gave away over 2500 bicycles to children. However, things picked up dramatically in 2011 and 2012!

Symantec Growth of Charity Team Building

Creation and Growth of the Charity Team Building Industry

Growth of Charity Team Building: 2007 to 2008 was the dawn of a brand-new industry that combined fun team building activities with charitable donations. Although Build-A-Bike ® was the first big charity team building activity, more followed. In this post, we’ll explain what happened in those early years to make charity team building activities commonplace in the business world. By mid-2006, only a few hundred people had experienced Build-A-Bike ®. However, the word was spreading like wildfire. The events were so fun, so memorable, and so different from everything else that was out there, that our phones were ringing off the hook.

The First Big Growth of Charity Team Building — Late 2006

Siemens Creation of the Charity Team Building IndustryAlmost one full year after we created the program and just nine month from the first time we taught one, we were averaging almost ten events every month. We were facilitating one to three every week. In August of 2006, PricewaterhouseCooper ordered another two events. The word had spread throughout the organization, and everyone wanted one. Also in that month Pfizer and Cardinal Health had us lead Build-A-Bike’s ® for their teams as well. Over the last decade,we have taught more events for the healthcare industry than any other. These two events were the first of hundreds. Later in the year, we taught a huge program for Genentech. Over the years we have probably led Build-A-Bike’s ® for 1000’s of employees of Genentech.

During this time period, we also taught programs for Coors, Coca-Cola, and Hershey. I remember teaching a Fearless Presentations ® class in Denver on a Thursday afternoon. I then drove to Golden, Colorado to lead a Build-A-Bike ® activity that evening. The group was so much fun, that they took me on a tour of the brewery afterwards. It was so much fun. The Coca-Cola event was in Houston, and they chose to donate the bikes to the United Way. The United Way in Houston has a huge complex, so they allowed Coke to use one of their meeting rooms free of charge.

The most touching event that year, though, was for Hershey in… well… Hershey, PA. The famous chocolate company decided to donate their bikes to children at the West Nickel Mines Amish School in Lancaster, PA. In October of 2006, a gunman walked into the one-room school and murdered 10 young girls ages 6-13 years old. It was a truly horrific event in this quiet little town. So the gift from the Hershey company was much appreciated.

Charity Team Building Explosion in 2007-2008

Symantec Growth of Charity Team BuildingThe word was still spreading, and everyone wanted this new activity. In 2007, we began working with great companies like General Electric, Symantec, Johnson & Johnson, and more. GE did their first Build-A-Bike ® with us in January of 2007, and they hired us another half dozen times before the end of the year. Symantec hired us three years in a row to do events at their huge annual convention for hundreds and hundreds of people. And Johnson & Johnson hired us for the first time in October of 2007, and they have become our single biggest customer of all time. We have conducted dozens and dozens of programs for J&J over the years.

Some of the other notable events of this time period were for Baxter Healthcare, DaVita, Walmart, Siemens, and t-Mobile. Each of these companies have become multiple repeat customers.

One of my most memorable events from that year was a program that I did for Diageo. This company is the owner of a number of very famous alcohol brands like Guinness, Johnny Walker, Crown Royal, Seagrums, and many, many more. We had a unique problem with this event. It didn’t seem right to have a bunch of kids come to a hotel and tell them that Captain Morgan wants you to have a new bike. So, we had to get a little creative. We ended up donating the bikes to a police officer safety camp where officers taught kids how to ride bicycles safely. We even had a police captain come to the event to accept the bikes on behalf of the officers. (And then afterwards, we all had a few drinks!)

Other Charity Team Building Activities Came on the Scene

Originally, we had a challenge delivering Build-A-Bike ® programs for small groups. First, since we were buying all the bikes, helmets, and materials retail at the time, the cost for a small group was often outside of their budget. More importantly, though, we usually divided the group into teams of six to eight people building one bike. So, if you only had 16 people, you’d only build two bikes. It was anti-climactic to say the least.

GuysNDolls precursor to Amazing BuildersSo, to fix this, we created the Guys-N-Dolls activity. This activity had the group build a huge, four-foot-tall dollhouse (or two). The event was easier on the pocketbook, and it allowed for the smaller groups to interact more fluidly. The Guys-N-Dolls activity has also changed over the years. Today, we call it the Amazing Builders charity team building activity. Over the years, we figured out that we can basically build or donate anything using this activity. Most often, today, participants donate kid’s backpacks full of school supplies. For more details about Amazing Builders, click here. Some of our first clients for this activity were Progressive Insurance and E-Trade.

In addition, we created the wildly popular Rescue Bear ® charity team building activity. In this activity, we donate stuffed animals to firefighters and police officers. These rescue workers keep the stuffed animals in their cars and on the trucks to give to children who have been through a tragedy. By the end of 2008, we were doing dozens of Rescue Bear ® activities every year as well.

Charity Team Building Activities are Here to Stay

During this initial growth spurt, we started out donating around 500 bikes per year to charity. However, by the end of 2008, we were averaging over 2000 bikes donated every year… And growing!

The First Year of Build-A-Bike ®

From the first Build-A-Bike ® in November of 2005 until July of 2006, we only delivered a few programs, but they were important to getting off the ground. These first few events were the start of an entire industry. As a result of these trend setting activities, charity team building activities grew exponentially in the just a few years.

Bring It On Dallas, November of 2005

Bring It On Dallas Nov 2005Bring It on Dallas was the very first Build-A-Bike ® client. In fact, some of the original ideas for the event came from the leaders of Bring It On, Kari Skinner and Donna Koppenheffer. For details about this event, make sure to review the post The Very First Build-A-Bike ®. This was the event that started it all. We didn’t have everything perfect, yet, but what we created was something special.

Wells Fargo, Anchorage, AK January of 2006

Wells Fargo Anchorage 2006At this point, we were still buying all of our materials retail. I arrived in Anchorage a couple days early so that I could purchase all of the needed materials. Do you have any idea how hard it is to find bicycles in January in Anchorage? It took quite a bit of driving, but we made it happen. The funniest thing about this program was that since we were buying bikes off-the-shelf, most of them were already assembled. So we ended up rolling the bikes into the meeting room from the freight elevator. Then, we had to disassemble them so that they could be reassembled.

The most memorable part of this program, though, was the view. We were on the top floor of the tallest building in Anchorage. The sunset was at about 2:30 PM. So, just as we started the event, the sun set over Denali (Mt. McKinley) out the plate-glass window. It was gorgeous!

Steak & Ale February 2006

When I was growing up, Steak & Ale was a favorite place to take dad on his birthday. (We couldn’t afford to go any more frequently.) So, I was very excited when Steak & Ale called us to have us be a part of the annual manager meeting in Grapevine, Texas. Since we had already had so much success with Build-A-Bike ® I had all of my local instructors in the Dallas. Ft. Worth area (four of us at the time) take part. One of the instructors, John Wright, came up to me at the end and said, “I’ve heard you talking about this event for months, and I knew it was going to be something special. I had no idea, though, how emotional this thing was going to be.” A lot of people over the years have had a similar reaction.

Morris Communications and ExxonMobil March 2006

In March of 2006, Morris Communications in Augusta, GA hired us to do a Build-A-Bike ® for them. This was the first Build-A-Bike ® delivered by an instructor other than me. Rick Highsmith, who was out Orlando-based instructor at the time, led that event. In addition, a week later, I taught the ExxonMobil event in Baton Rogue that I talked about in the post, What Happened to the Relay Race.

Pricewaterhouse Coopers and Harvard Business Review in May 2006

We taught another Build-A-Bike ® in California in April of 2006. But in May, we had our first big-group event with PricewaterHouse Coopers. This even had over 150 participants. As the groups started getting bigger and bigger, we had to begin to alter the activities in the program. Some of the small group activities didn’t work as well for the bigger groups. Also, at this point, we were assigning an instructor for every 50 participants, so the cost to deliver an event was still pretty high. Also in May, we conducted an event for Harvard Business Review that went really well. We were beginning to establish some momentum!

The First Year

That first year, we taught about ten Build-A-Bike ® events. We learned an awful lot along the way. We also established some relationships with a number of huge companies who were now our biggest fans. The real momentum hit in August of 2006. That was almost a full year since we first put Build-A-Bike ® on our website. That month, we delivered seven events, and our client list grew and grew from there.

The First and Only Build-A-Bike Relay Race

What Happened to the Relay Race?

In the very first year of Build-A-Bike ® activities, we promoted a high-energy conclusion to the event. We thought it would be a good idea to end the program with a relay race. I had an instructor ask me last week, “What ever happened to the relay race? Why don’t we do that anymore?” I laughed and relayed this story to him.

To Race or Not to Race

The First and Only Build-A-Bike Relay RaceWhen we first created the Build-A-Bike ® charity team building event in 2005, we had a lot of ideas on what we wanted to do. Some ideas were really good and some were really bad. One of the bad ideas was to end the event with a race. We figured that after each team built their bicycle, the teams could compete in a relay race.  We posted the relay race as a bullet point on the agenda on our website and in the brochure. As you can probably guess, this idea was about as hair brained as it gets. In the very first events that we taught, we ran out of time, so we never did the race. As a result, we kept the race in the agenda on the website.

However, in 2006, I had the pleasure of conducting a Build-A-Bike ® charity team building activity for ExxonMobil in Baton Rogue, LA. The group had a blast. When we organized the program, the client representative said, “This group is really competitive, so we want to make sure and do the race at the end”.   I got excited. We had already done a few of these programs but had never been able to do the race. After all the teams completed their bikes, we had them line up. We put a few cones down to make the race boundaries.

The First and Only Build-A-Bike ® Relay Race

I enthusiastically shouted, “On your mark… Get set… GO!” All Hell broke loose. A couple of the team members fell off the tiny bikes. Since the bikes were designed for 60 lb kids, one of the team members who was a very muscular 230 lbs bent the wheel on one of the girl bikes. There were a lot of laughs, and we were able to repair the damaged bikes. However, this was the first and only Build-A-Bike ® program relay race.

Oddly enough, we got busy and just forgot that the bullet point was on our website for over a year. What was funny was that the first few additional team building companies who started offering bike team events put that item on their sites as well. I guess they though, “If The Leader’s Institute ® is doing it, we should to.” I guess, eventually, they figured out that it was a bad idea too.

Today, even though our programs are highly interact, every event is “low impact” physically. (High impact emotionally, though.)

The Biggest Mistakes We Made Early On

Biggest Mistakes We LearnedThe Build-A-Bike ® team building activity was such a big hit. Most people think that everything went perfectly in the beginning. But we made a BUNCH of mistakes early on. I believe that learning from these mistakes made us the success that we are today, though. Most team building event companies aren’t going to tell you about the times they screwed things up. (Typically, we wouldn’t either.) However, we feel that by sharing our goof-ups with you, it will keep you from making the same mistakes. So, if you are organizing you own team building activity, learn from our experience.

Biggest Mistakes #1: Too Much Time on My Hands

As a trainer, I realized that the shorter the training time period, the less content we could cover. Since we started as a training company centered on “behavior change”, we always encouraged our clients to spend a lot of time in the training process. It just makes sense. A 12 week seminar series will get you much better results than a one-hour workshop. However, when we first created Build-A-Bike ®, we realized early on that the purpose or result expected was quite different than we were expecting. The reason why Build-A-Bike ® became so popular, so fast was two-fold. First, it was a fantastic way to build teamwork and build a community. Secondly, though, it was a fantastic way to take dry content or boring meetings and add an enormous amount of energy and positive emotion.

Early on, though, since we were trainers, we did a lot of teaching in the programs. It worked really well for the smaller groups. It was a great balance between good content and good fun. As group sizes increased, though, we realized that the longer the event went on, the less energy the group generated. Over the last decade and a half, we have discovered the “sweet spot” for length of time. The ideal team building activity time-frame is 1.5 hours to 2.5 hours. If the group is larger than 100 people, we recommend a max 1.5 hour time-frame.

Lessons Learned

With all that being said, we have also found great value in conducting what we call a “combo” program. These events begin with a few hours of fun classroom training. Then, we take a short break and conclude with a Build-A-Bike ® event.

Biggest Mistakes #2: Building the Charity Event for the Charity

This mistake was the one that caused the most challenges along the way. In the first few Build-A-Bike ® events, we contacted charities and asked them to pick kids for us who would benefit from receiving a new bike. This backfired very quickly. The first event was flawless, because the charity gave us kids who were all about the same age (6 to 8 years-old). For the second event, we asked the Campfire organization in Ft. Worth to pick kids for us. Since this program ended in the middle of the day, though, the Campfire Director brought a photo-album with her. This album contained photographs of each kid who would receive a bike. She went from group to group telling each team about their kid. That one went flawlessly as well.

The problem erupted when I taught the third event. This event was for Wells Fargo in Anchorage, Alaska… in January. Wells Fargo had a relationship with the Salvation Army, so they wanted to donate the bikes there. That part wasn’t the problem. We can donate to any charity. However, The Salvation Army picked children who ranged in age from five years-old to 13 years-old. So, we had to acquire a vast array of different bikes sizes and styles in January… in Anchorage, Alaska. We got it done, but it was extremely challenging. I still remember the look on the 13 year-old girl who received the adult size bike at the end of the program. I think she was mortified. Thirteen-year-old girls don’t tend to get excited when they receive a new bike.

Lessons Learned

By the way, because the adult bikes have gears and handbrakes, they were much more difficult to assemble. So, the unintended consequence of this mistake was that some of the teams finished very quickly. Some finished 20 to 30 minutes later.  From that point, we started asking the charities to pick kids for us who were six to nine years-old. The bikes are easier to assemble, and the kids are more excited.

Biggest Mistakes #3: What Works for One Works for All

Big Event Build-A-BikeThis mistake was, by far, the most embarrassing. The first 100 or so Build-A-Bikes ® that we delivered were all for groups from 20 people to 100 people in size. Everything was more expensive back then because we were purchasing all of our materials at retail. As a result, if a group size was under 20 people, it typically wasn’t very cost effective. Also, if the group was only build two bikes, it was kind of anti-climactic. So, we created a separate event for smaller group. We wouldn’t even quote a Build-A-Bike ® for smaller groups.

In 2007, though, we had what could have been the biggest failure ever had it not been for the fantastic skill of our instructors. We were hired to conduct a Build-A-Bike ® event for 800 people. No one had ever done anything like this before. We were very confident, though. By that point we had conducted hundreds of events, and each of them was an overwhelming success. We had a set series of activities that worked really well. So, we organized this huge 800 person event by creating 12 separate groups — each with a different instructor. We had a stage in the center of the room, and I was the emcee. The plan was to have me speak to the entire group, give instructions, and then have each instructor in each group take over. It didn’t workout that way though.

The Best Laid Plans

We setup the event in a ballroom with a concrete floor and a huge open space (think empty trade show area). We setup a stage in the middle of the room. The event planner decided to setup four speakers, one at each corner of the stage, facing out. We separated the venue into 12 distinct sections, and the room looked beautiful. It was an amazing sight. We did a sound-check earlier in the day, and it was perfect. We were all so excited.

However, the participants arrived, and when 800 people started milling around and chatting, the noise level increased exponentially. In addition, because of the concrete floor, the sound ECHOED. I began speaking, and immediately I started getting reports that the people farthest away from the speakers couldn’t hear anything. So, I spoke louder. When I did, I saw the people closer to me cringe. Eventually, we ended up just skipping all of the introductions and instructions. Each facilitator ended up screaming instructions to their 80 or so people. It turned out okay, but we learned a lot of lessons.

Lessons Learned

The main takeaway from that challenge was that some activities are great for smaller groups and some are great for bigger group. Very few work for both. We redesigned all of our events after that program. Today, the activities that we do for a group of 25 people are totally different from the ones that we use for 150 people.

Learn from Our Mistakes

Over the years, we have seen it all. We’ve made every mistake in the book. When we make these mistakes, though, we find ways to make sure those mistakes never happen again. Remember that anything you do for the first time is an experiment. So if you want a flawless team building activity, hire a team building company who has a lot of experience. You can reach one of our experts by dialing (800) 872-7830!

The Very First Build-A-Bike ®

The Very First Build-A-BikeThere are a lot of companies that claim to have created the very first Build-A-Bike ®, but here is the actual story. I was there. Way back in August of 2005, a client called us with a unique team building activity request. The client was an event planning company who was organizing an annual meeting at the brand-new Gaylord Texan in Grapevine, Texas. At the time, all of our team building activities were derivatives of our leadership training programs. We had 40 or so individual leadership and team building modules that could easily be customized to the specific needs of any client. However, this client wanted to hire us to conduct one of our custom team building workshops, but they wondered if we could do something for charity in conjunction with the classroom training.

Charity Team Building Prior to Build-A-Bike ®

The previous year, this company had done a project with Habitat for Humanity. The team had met together for one day and built an entire house for a needy family. The leaders got fantastic feedback for the charity part of the activity. However, they got a few negative comments about the activity as well. The biggest challenge was the time commitment. The Habitat for Humanity project was delivered at the end of their normal annual business meeting. As a result, the team was pretty wiped before the activity even started. In addition, the leaders has to organize transportation to and from the activity. (Most of the participants were from out of town.) The actual event was conducted on a Saturday, as well. So, they basically turned a three-day convention into a four-day convention. The team members lost their entire weekend, too. As a result, the group gave feedback like, “We loved the event, but let’s not do it again.” So the leaders decided to look for something different.

If you think way back to a decade or two ago, if you wanted to do a team building activity, there were no escape rooms. There were no race car pit crew challenges. There were no zip line courses. In fact, ropes courses were pretty popular, but still pretty new. So, if you wanted to have a group outing, most facilitators would organize a picnic or take everyone bowling or to a ball game.

Creating an Entire Industry

I had had a couple of conversations with the client trying to tailor our activities to what the group wanted. When I got the third phone call from the client, I was in Minneapolis driving to a presentation skills class. Since I was speaking to the client while driving, my co-instructor for the presentations class was in the passenger seat. After I finished the call, she gave me an idea. She said, “When I was a sales manager at my previous job, I always had to come up with fun activities to keep the sales team entertained at our meetings. The activity that had the most laughs was when I had the group build boats out of Styrofoam and cardboard. Each team had to build a boat that would hold the body-weight of a single team member long enough that he/she would be able to cross the hotel pool. It was hilarious.” That single conversation planted the seed.

Once we moved from “volunteering our time or money to charity” to “building something for charity”, the ideas started flowing. I called the client back and asked, “What about building bicycles for kids?” They loved the idea.

However, at the time, we were still in the mindset of “training” so we designed an entire 3 hour (half-day) program that we called Build A Bike. (Just for fun, take a look at the very first Build-A-Bike ® brochure.)

The Very First Build-A-Bike ®. The Event Heard Round the World

We spent weeks creating and recreating the agenda. One of the things that we realized was that building bikes is manual labor — not fun. So we worked really hard to make sure that the activities were fun. Since no one had ever done anything like this before, there were no blueprints to follow. I remember going to Wal-Mart over and over again to acquire items to use in the event. We actually used colored paper plates as place-holders for participants in that first one. The event planner made a last-minute addition to the agenda. She wanted the teams to organize a “team cheer”. I have to admit that I was extremely apprehensive about this addition. I thought that it would come off as hokey, but the event planner insisted.

The big day came where we were to reveal the very first Build-A-Bike ® to the world. We designed the program to be a great balance between real teaching and fun activities. So we started with a warm-up that taught the group how to improve their memory. I know. This doesn’t seem to fit with the rest of the agenda. However, we used it as a way to get the group to partner up with a team member that they didn’t know very well. We then had a number of these new partnerships group together to form a team. Once they were in their new team, we had them compete in a cheer contest. I was so nervous when I gave the teams the instructions. I had no idea if the group was just going to look back at me and say, “No, that doesn’t sound like fun.” I was surprised, though. The group really got into it. They had a blast!

That Very First Build-A-Bike ® Made History

That one activity that I was so apprehensive about was the linchpin that moved Build-A-Bike ® from an interesting charity event into a really fun, high energy activity that everyone loves.

From the cheer contest, we had each team solve team challenges that made them work together. The better that the teams worked together, the faster they acquired bicycle pieces. once they had all the pieces that they needed, they built a bike. The cap at the end was when we had kids from a local children’s charity stream into the room to receive the bikes. Each team took time to adjust the seat and handlebars to make the bike perfect.

After the kids came into the room, I just looked around. I saw a bunch of excited and happy kids. I also saw a few people that were a little teary-eyed. At that point in my career, I had taught thousands of classroom sessions, hundreds of keynotes, and dozens of team building activities. I was used to folks coming up to me at the end of a meeting and thanking me. However, that day, things were unbelievable different. Almost every single person in the room sought me out to shake my hand and thank me. After the event ended, no one left. I had never experienced anything like this.

We knew that we had something special!